PST226
Advanced Public Safety Communications
INTRODUCTION/WELCOME
Course Overview
The format of this course has been developed to facilitate learning based on the student’s initiative and participation. This course is a study of the many different aspects/operations of telecommunication centers. The primary focus of this class is to look at the call center in which you are affiliated or the one in your local community. You will be asked to review mission statements, organizational structure, as well as review other documents (personnel manuals & system structure) pertaining to telecommunication centers.
Each week of the course will follow a similar format. At the beginning of each week, students will obtain their assignments from the PST 222 course site. In addition to the required assignment, students are encouraged to use other materials they currently have or find that relate to the week’s topic. Please, when possible, electronically forward this information to the instructor. An e-mail address for this purpose will be furnished.
Each student should submit their assigned material and be prepared to address each of the discussion questions. Students are encouraged to go to the discussion board and input thoughts they have on the questions and post questions concerning the assignments.
The time and day of the week for a weekly session will be set during the Introductory Week based on the consensus from all class members. This session will be a period in which immediate feedback can be given. As many students work varying schedules, attendance at the weekly on-line session is not mandatory and therefore is not graded. It is simply a time when the instructor will be on-line. Students are however, encouraged to review the information disseminated during this session in the virtual classroom.
During the weekly session, we will review the reading materials covered during the week and the instructor will respond to questions presented then or posted to the discussion board during the week.
Specific questions may be sent directly to the instructor via e-mail at any time. Answers to these questions will be returned directly to the student but the instructor, at their discretion, retains the right to distribute pertinent information from these to the entire class. Weekly assignments, midterm and final exams will be administered during the course.
Textbook Information
No specific text required